As returns and exchanges take a more central role in online retail, merchants are adopting an approach to returns that helps reduce costs, retain customers long-term, and is also better for the environment.

This special report by WWD in partnership with Happy Returns by PayPal, takes a deep dive into how the customer journey has evolved, the pain points around returns, and how Happy Returns is offering easy, cost-effective, sustainable solutions to both merchants and consumers that redefine the modern shopping experience.

To download this free report, fill in the form below.

First Name *

Last Name *

Country *

Job Title *

Company Name *

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Phone Number *

E-Commerce Platform *

Current Returns Platform *

Annual E-Commerce Returns *

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